productivity

Ergonomics Tip: What Office Equipment Will Make Me the Most Productivity?

Ergonomics Tip

As employees struggle to self-diagnose and troubleshoot the discomfort they have at work, many reach out to management with a request for equipment. Without proper training and diagnosis, this can be a waste of resources or escalate the problem.

See if this sounds familiar:

An employee starts to experience constant or even occasional discomfort and will start to become preoccupied. They are unsure what they exactly need, but they know they need something. They may even start trying to find any excuse they can to step away from their desk.
It occurs to them that maybe a new piece of hardware will solve all their issues. “My desk is horrible. I need to be able to stand.” Management doesn’t seem to agree, so the employee seeks the support of a medical professional. They book an appointment and lay out their case – the only think that will make them better is this new piece of office equipment and possibly some anti-inflammatory medication.

The medical professional without ever seeing the person’s work setup or how they interact within that setup writes a doctor’s note recommending an “ergonomic sit stand desk.” The employee takes the note to management to get approval of a new desk. The employer buys the cheapest intervention they can find, which is something that sits on top of the existing desk and will allow the person to stand. This is delivered to the employee and unfortunately 3 months later not only do the symptoms still exist, they are worse.

Preoccupied employee = loss of productivity

Doctor visit = claim against insurance

Diagnosis without visuals and proper case management = inaccurate or incomplete documentation in the system

New desk hardware that doesn’t solve problems = wasted resources

Employee with unresolved high discomfort = Increased risk of injury

Is there a better way?

Many companies with a proactive ergonomics program will tell you – absolutely. Let’s look how this situation plays out different in a company with a comprehensive ergonomics program.

The employee starts to have discomfort. Instead of letting things escalate, they go into their online ergonomics portal and take a survey. This survey collects key information on how they work and where they are having discomfort. Upon completion of the survey the person gets a set of recommendations and training based upon their responses.

The employee is feeling a bit better, but still has some discomfort. The ergonomist stops by for an evaluation. The ergonomist sees that the employee’s desk is too high. Putting something on top of the desk that raises the keying height for the individual is likely to make the discomfort worse.

The ergonomist instead recommends a keyboard tray that will allow the employee to bring the keying height lower to better fit their needs and allow them to get into a neutral posture. The ergonomist goes over how to use the equipment and how to best maintain their fit to avoid discomfort.

Employee concerns are addressed efficiently = Employee feels company cares and decision making is in hands of trained professional, which unburdens employee

External doctor visit not needed = no claim on insurance

Proper diagnosis from an expert who sees the work area, talks with employee and sees how the employee interacts within area = complete and more accurate documentation

New equipment may or may not be issued = A more educated allocation of resources based on need with emphasis on training and fit

Employee complaints addressed and managed = decrease risk of injury and increased morale

What many of us have learned in this industry is – what works to solve the problem of one employee will not necessarily work for the masses AND until you know what the problem is, it is very hard to treat it correctly.

A person has a leg injury. Would you order a cast or a band-aid? Is the leg broken or is it a scrape? Proper diagnosis is key to a proper solution.

No doubt hardware can help a situation, but it can also do the opposite by making things worse. Properly evaluating the situation and making educated recommendations based on the person and environment, this translates to a more accurate diagnosis and greater probability for success in the solution.

2018-10-16T04:13:41+00:00Ergo Squad News, Tips|

Ergonomics Article – Ergonomics, Productivity And Performance

A lot of attention has been given to engaging the best talent to achieve this however, without a program to optimize the performance of all human resources, an organization cannot expect to realize the desired return on those investments.

While it would not be unreasonable to assume an average office worker performance gap in excess of 25%, even a 5% productivity improvement would represent several billion dollars in cost savings annually for employers. For example: An organization has 1,000 office workers and an employee attrition rate of only 9% annually. Even at a very conservative annual cost of $80,000 per employee, the employer would save $7,200,000 per year if they did not replace the 90 employees lost through attrition the first year.

First the premise must be accepted that there are correctable conditions in every organization which contribute to the performance gap. Secondly the factors creating the performance gap and the extent to which they are contributing to the gap must be considered. The three primary contributing factors to a “performance gap” are:

Ergonomics: The gap caused by work environment conditions preventing workers from performing their duties to the best of their abilities.

Proficiency: The gap between current worker capabilities and potential.

Technology: The gap between currently employed technologies (hardware and software) and available technologies which could improve performance.

Can Ergonomic services really help with proficiency? Of course. When employees are comfortable, there are many benefits, not the least which is productivity. Listen to the Ergonomics Podcast on this issue.

2018-09-12T14:17:25+00:00Ergonomic Benefits|